Effective date: June 19, 2026
This Privacy Policy governs the collection, storage and processing of personal data by SEVENLABS on its website, mobile applications and all associated services (collectively referred to herein as the "Service").
BY ACCESSING OR USING THE SERVICE, YOU CERTIFY THAT (I) YOU HAVE READ, UNDERSTOOD AND AGREE TO BE BOUND BY THIS POLICY, AND (II) YOU ARE OVER 16 YEARS OF AGE (OR HAVE OBTAINED THE EXPRESS CONSENT OF YOUR PARENT OR LEGAL GUARDIAN).
SEVENLABS STUDIO LIMITED (a company duly incorporated under the laws of the Hong Kong Special Administrative Region, with its registered office at Unit 1603, 16/F, The L. Plaza, 367 - 375 Queen's Road Central, Sheung Wan, Hong Kong) is the sole legal controller of your personal data. The entity independently determines the purposes and means of processing your data.
In accordance with Article 6 of the GDPR and the fundamental principles of Hong Kong's PDPO, SEVENLABS processes your data only on the following lawful bases: • Contractual performance: necessary to provide you with access to the Service and ensure technical support. • Legitimate interest: necessary to optimise our applications, analyse user behaviour, protect our infrastructure against fraud, and conduct proportionate growth marketing campaigns. • Explicit consent: required for the activation of third-party advertising cookies and advanced ad personalisation. • Compliance with legal obligations: to comply with orders issued by judicial or regulatory authorities.
We collect three distinct categories of data: • Voluntarily provided data: email addresses, names and phone numbers provided during direct contact or newsletter sign-up. • Application data (via Lever): names, contact details, CVs, cover letters, professional background and any information submitted to join the SEVENLABS team. • Automatically collected data: referral URL, IP address, device model, operating system, time zone, language, network operator, hardware identifiers, pages visited, features used, session frequency and duration, purchase history.
SEVENLABS processes your personal data exclusively for the following purposes: • Service delivery: ensuring the proper functioning of our mobile applications (AI, Health & Wellness, Personal Development), hosted on secure Amazon Web Services (AWS) servers. • Human Resources & Talent Acquisition: evaluating profiles via the LeverTRM platform. • Growth Marketing & Traffic Acquisition: audience analysis, advertising campaigns, ASO optimisation. • Customer Support: handling technical requests and notifying users of updates. • Fraud Prevention & Compliance: securing transactions and fulfilling legal obligations.
Our Service uses cookies (session and persistent) and tracking pixels to recognise you, remember your preferences and measure advertising attribution. • Mobile opt-out: disable ad tracking in your device settings (iOS: Settings > Privacy > Apple Advertising; Android: Settings > Privacy > Ads). • Browser settings: you can block cookies entirely via your browser, or use the opt-out tools provided by international advertising alliances (NAI: optout.networkadvertising.org or EDAA: youronlinechoices.com).
We do not sell your personal data. It is shared exclusively with: • Our technology sub-processors: Amazon Web Services (hosting), Google (analytics and marketing), and Lever (application management), all acting under strict instructions. • Public authorities: where required by Hong Kong law or international regulations. • Affiliated entities: in the event of a restructuring, merger, acquisition or disposal of SEVENLABS STUDIO LIMITED's assets.
As SEVENLABS operates from Hong Kong, your personal data is transferred to, stored in and processed outside your country of residence. To ensure a level of protection equivalent to the GDPR for EEA and UK residents, SEVENLABS legally safeguards these transfers by implementing Standard Contractual Clauses (SCCs) approved by the European Commission.
We retain your personal information only for as long as is reasonably necessary to achieve the purposes described in Section 4 (including the duration of an application review or the management of your account), as well as to satisfy our accounting, tax and legal data retention obligations.
Regardless of your country of origin, you have extensive rights over your data: • Right of access and rectification: consult and correct your information. • Right to erasure (right to be forgotten): request deletion of your data, subject to legal retention obligations. • Right to object and restriction: refuse certain processing, including marketing profiling. • Right to data portability (EEA/UK): receive your data in a structured, machine-readable format. • Right to lodge a complaint: with the CNIL (France), the ICO (UK) or the Office of the Privacy Commissioner for Personal Data (Hong Kong). To exercise these rights: support@sevenlabsstudio.com
In accordance with California Shine the Light, California residents have the right to request, once per year, a list of personal data disclosed to third parties for direct marketing purposes. Send your request to support@sevenlabsstudio.com with the subject line: "Request for California Privacy Information".
SEVENLABS deploys rigorous technical and organisational security measures to prevent any unauthorised access, alteration or leakage of your data. Unless otherwise stated, our site does not currently honour automatic "Do Not Track" signals transmitted by certain browsers, as the industry has not yet adopted a unified standard.
The Service is not designed to attract or knowingly process the data of minors under the age of 16. If we discover that a minor under 16 has provided us with information without valid parental consent, we will immediately destroy that information.
SEVENLABS reserves the right to revise this Privacy Policy at any time to reflect technical or regulatory developments. The effective date at the top of the page will be updated accordingly. For any questions relating to your privacy, please contact our Data Protection Officer (DPO): SEVENLABS Studio Limited Unit 1603, 16/F, The L. Plaza 367 - 375 Queen's Road Central Sheung Wan, Hong Kong 📧 Email: support@sevenlabsstudio.com